Neon Neptune
UK-Based Neon Sign Seller Revolutionizes Customer Experience with a Web App Solution
Team that shined the project
The Journey: Overview, Problems, and Tech Stack
Explore the journey behind this project, from understanding the core challenges to crafting effective solutions. Discover the problem we tackled, the strategic approach we took, and the cutting-edge technologies that brought it all to life.
A UK-based neon sign seller faced significant challenges in providing a seamless customization experience for their customers. Operating on a Shopify platform, the client lacked features enabling users to design personalized neon signs dynamically. To address these issues, the client collaborated with us to develop a mobile app that bridged this gap, providing customers with an innovative tool for neon sign customization and visualization. The project leveraged advanced technologies to enhance user engagement and operational efficiency, resulting in a transformative solution for the business.
The client’s business was hindered by several challenges:
Customers were unable to personalize neon signs directly on the Shopify platform, limiting the business's appeal.
The absence of an automated pricing system for custom designs led to inefficiencies.
Working with a supplier in China who lacked English proficiency created significant challenges in streamlining operations.
Accurate pricing for customized neon signs required intricate formulae that were difficult to implement manually.
To overcome these hurdles, our team developed a cutting-edge mobile app tailored to the client’s needs. Key elements of the solution included:
Integrated dynamic features allow users to input their text, choose from various fonts, and visualize neon signs in both indoor and outdoor settings.
Developed a system to calculate accurate pricing based on design specifications, incorporating length, width, and font details.
Enabled users to share their designs with others and gather feedback seamlessly.
Leveraged Shopify API, Next.js, Nest.js, MongoDB, PayPal, Stripe, Twilio, Docker, and AWS ECS to create a robust and scalable solution.
The project presented several challenges:
Overcame language barriers with the supplier through extensive back-and-forth discussions, enabling precise pricing integration for 18 unique fonts.
Developed and validated a comprehensive pricing formula to ensure accurate cost estimation for all custom designs.
Designed a feature that allowed customers to preview neon signs in real-world settings, enhancing decision-making.
The mobile app delivered exceptional results for the client:
Customers could now personalize neon signs with ease, significantly improving engagement.
Automated pricing and design features reduced manual efforts and increased operational efficiency.
Added unique capabilities, such as toggling lights on and off in the visualization tool, based on client feedback.
The client expressed high satisfaction with the project, leading to continued collaboration on future initiatives.
The development of this mobile app revolutionized the client’s ability to offer customized neon signs, addressing critical pain points and unlocking new growth opportunities. By combining cutting-edge technology with a customer-focused approach, the project exemplifies how tailored solutions can drive business success and innovation.
Explore the innovations, insights, and outcomes that drive our creative process.